Refund policy

Thank you for shopping at OM Caviar. We strive to deliver the best experience to our customers. If you are not satisfied with your order, please let us know within 24 hours and we will replace or refund your order.

To start the process, send us an email at zenhelp@omcaviar.com or call us at (323) 529-6048 and provide:

• your order number;
• the reason you want the replacement or refund;
• photos of the product you want to be replaced.

Depending on the specifics of the case we might ask you to return the product to receive a refund.